Orders are dispatched from our office in Crete within 1 to 5 business days upon confirmation of order.
ESTIMATED SHIPPING DURATION
All Orders are delivered in 2 to 6 business days*.
*Note: Due to the ongoing pandemic, postal services and airfreight movements have been significantly disrupted . You may have delays for shipments and hope to seek your understanding during this difficult time globally.
All orders are charged at a flat rate of EUR 3. Orders above EUR 70 can enjoy free shipping. This option will be automatically made available during checkout if your cart is above EUR 70. In case you choose cash on deliver an extra charge of 1,5 euros will be added in your subtotal.
All shipping methods are trackable online at once dispatched.
If your delivery is not identical to your order (wrong product or if a product is missing) due to our oversight, please contact us with your order number as well as the return information. Postage incurred will be borne by us. Returns must be notified of, confirmed and returned within 10 days from order fulfilment.
Items must be returned in their original packaging. Returns that are received in unsatisfactory conditions or lost in the mailing process will be denied and held responsible by the customer. Once we have received the returned products, we will inspect them and process the exchange/refund within 48 hours.